Privacy Policy - KUKUBELA
This Privacy Policy explains how António Nicolau - Prestação de Serviços (SU), LDA (operator of the KUKUBELA app) collects, uses, discloses, and protects personal data of users of the KUKUBELA application. By using the app, the user agrees to the practices described in this policy.
1. Data controller
António Nicolau - Prestação de Serviços (SU), LDA is the entity responsible for processing personal data collected through the KUKUBELA application.
2. Data we collect
We may collect and process the following personal data: first and last name, email address, password, phone number, country, province, age, gender, identity document number, phone brand and model, and any additional data required for proper app operation and features.
3. Purposes of processing
- Provide and maintain the app and its features;
- Manage user accounts, authentication, and security;
- Process payments and subscriptions (where applicable);
- Support communications, notifications, and administrative information;
- Improve, personalize, and develop products and services;
- Prevent and detect fraud and protect the platform.
4. Legal bases
Processing may rely on contract performance (service delivery), legal obligations, user consent (when required), and legitimate interests (for example, security and fraud prevention), in accordance with applicable law.
5. Data sharing
We may share data with service providers that help operate the app (for example payment processors, hosting providers, and analytics tools) and with competent authorities when required by law.
6. Retention
We retain personal data while the account is active and for the period needed to meet legitimate purposes (for example legal compliance, dispute resolution, and agreement enforcement). When data is no longer needed, it is securely deleted or anonymized.
7. Your rights
Under applicable law, you may request access, correction, deletion, restriction of processing, objection, and data portability. To exercise these rights, contact us using the details below.
8. Security
We implement technical and organizational measures to protect your data against unauthorized access, disclosure, alteration, or destruction. No system is fully secure, so keep your password protected and notify us of any suspected misuse.
9. Minors
The app is not intended for minors without parental or legal guardian consent. If we are informed that we collected data from a minor without proper consent, we will take steps to delete it.
10. Policy updates
We may update this Privacy Policy from time to time. Changes may be communicated in the app or published on this page.
11. Contact
For questions about this Privacy Policy, rights requests, or support:
- Phone: (+244) 948 45 58 55
- Email: suporte@kukubela.app